I have ordered several pairs, there was only one pair that i have kept or received, I like the Quality and Products. When i return an item and ask for an exchange they seem to wait for ever and never send them.
Then they finally send me a refund and they keep the shipping. This would be fine if i didn't want another pair. When i called to check on my order and they tell me they just received them 12 days later. They are just now processing my order.
I won't receive them for another 3 weeks. This is bad business.
So if i cancel my order they will keep my shipping, this Should not allowed, you should receive your order with then an appropriate time matter not a month later. They have a *** poor Management, Customer service,and Communication skills.
Product or Service Mentioned: Skechers Shoes.
Reason of review: Return, Exchange or Cancellation Policy.